What Does It Mean On A 2019 Honda Odessy Apps Locked

iPhone Screenshots

The HondaLink® app has added new and exciting remote control features like Remote Engine Start, Remote Door Lock/Unlock, and Find My Car, available for 2018+ Odyssey Touring, 2018+ Accord Touring, 2019 Insight Touring, 2019 Pilot* and Passport* Touring/Elite vehicles. Battery charge monitoring and control is now available for Clarity Plug-in Hybrid vehicles.

*Remote Engine Start is currently not applicable for 2019 Pilot and Passport Touring/Elite vehicles.

Use HondaLink® with compatible Honda vehicles to access features, such as scheduling service appointments, roadside assistance, and more. Read below to find out which features you can use in your Honda today.

Places
• Send to Car is available in the enhanced Places tool, which allows you to search and send a destination from your smartphone to your compatible Honda vehicle (Available in 2016+ Pilot, Civic, Accord, 2017+ Ridgeline, CR-V, 2018+ Odyssey, Clarity, Fit, and 2019 Insight, HR-V, Passport equipped with GPS Navigation).

Service Appointments
• Find your assigned dealer, schedule your next service, contact them, and get directions
• View or modify your service appointments made via your HondaLink® App

Help
• Access the Bluetooth® Connection Guide to help with the pairing of your phone (The 2016+ Accord, Civic, Pilot, 2017+ Ridgeline, CR-V, 2018 Odyssey, Clarity, Fit, 2019+ Insight, HR-V, Passport equipped with HondaLink® require Bluetooth® to enable HondaLink® in your display audio screen).
• Access the Cable Connection Guide for models requiring a HDMI cable connector to access features through the display audio screen (2014-15 Civic, 2015-2017 Fit, CR-V, 2016-2018 HR-V, and 2016 CR-Z equipped with HondaLink® require the HondaLink® Cable Kit)
• Link to the Official Honda Owners site for access to Owner's Manuals, Technology Guides and more
• View Frequently Asked Questions from Honda owners like you

Support
• Easily access and call Customer Service
• Quickly contact Roadside Assistance

More information
• The HondaLink® app also works as a standalone app on your smartphone for use anywhere, anytime when you are not in the car
• Some services require use of GPS for location-based content. Continued use of GPS running in the background can dramatically decrease battery life. In addition, by utilizing GPS based services, you will share your vehicle's location with American Honda and its service providers, though that information will not be used for marketing purposes or shared with unaffiliated third parties.

What's New

Nov 30, 2021

Version 4.5.0

Minor bug fixes and usability enhancements.

To learn more about what HondaLink features are supported for your vehicle visit hondalink.honda.com/#/compatibility.

If you are having trouble with the HondaLink app please file a ticket in the app by going to Support - Customer Support - Customer Feedback.

Ratings and Reviews

3.6 out of 5

9.7K Ratings

Works most of the time

Finally updated for iPhone X! Early adopter problems I know lol. Its a good app that works most of the time. The issue I have is with the feedback from the car. The app is slow to update if it even updates the cars status at all. Example I remote start the car sometimes it shows its started and how long its got left to run other times it just gives me a thinking circle and doesn't update. Additionally the run time remaining doesn't have live updates (or timer), you have to refresh the screen to get the time to change. Finally I wish it would tell you how many times you can extend the remote start time. Instead it just gives an error if you have exceeded the run time. Also Honda whats up with the super short 10min run time, you can't heat or cool a car that fast, extend the time or at least let users set their own run time.

I will say that the send to car directions works great 9 out of 10 times that I have used it. One time it said it sent but never showed up on the car.

Piece of junk app!

What a waste of time and money! Paid for the subscription to be able to use the app as a remote. Really wanted to have an option of a remote start of my van in these hot days. Was going to use this future to pre cool the vehicle in summer by remotely starting the engine. Instead I got a useless app that crashes my iPhone every time I want to do something in the app. It just shuts down my iPhone and I have to manually turn in on again. But this is not the worst part. The app is just useless in my case. It would NOT recognize my subscription. I mean I'm logging in using my Honda account credentials, then adding my vehicle using the VIN number and nothing! Just blank screen. It shows me my vehicle at the top of the screen, but says that all my subscriptions have expired. All the fields are blank, like there is no connection to my vehicle. I've called Honda support, was told that they will investigate my case and find the problem then will call me back. It's been a few days already and nothing has changed. Every time I call they're saying that technical department is still working on my case.
I own other vehicles from different manufacturers and their apps are working just fine and customer support is very responsive, but not Honda's.
Very disappointed! By the way, the vehicle is 2018 Honda Odyssey Elite, and it has no problems, in my family everyone loves it.
I hope that Honda will pay more attention to issues with their software.

Good functionality but is laggy

Edit: The app has gotten a LOT better. Does not crash that often. I can get in and start my car and do other things without it closing the app or freezing my phone. Great work on getting it fixed!

Original comment:The app has everything that I need it to do! But the problem is that it is laggy. CarPlay wouldn't work the other day because the app Honda app kept opening on my phone and froze my phone. I have had to write this review 3 times because the Honda app has started up randomly and tries connecting to car when my car is nowhere nearby. And when it goes to the screen where it shows a phone with dots leading to a car that's when there is trouble. That's when the app freezes and it froze my whole phone and went into a force restart. And I have a brand new 12 pro max so I know it's not the phone. Their were no problems before I got the Honda app. If the app just worked smoother and didn't freeze their would be no problems! 18 Honda Accord touring is my car If needed for reference

Thank you for reaching out. If you're still having issues with the application give us a call at 888-528-7876. Our Technology Support Department may be able to assist.

App Privacy

The developer, American Honda Motor Co., Inc., indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Contact Info
User Content
Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Location
Identifiers
Usage Data
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

American Honda Motor Co., Inc.

Size

193 MB

Category

Lifestyle

Compatibility

iPhone: Requires iOS 11.0 or later.

iPod touch: Requires iOS 11.0 or later.

Languages

English, French

Age Rating

Location

This app may use your location even when it isn't open, which can decrease battery life.

Copyright

Price

Free

App Support
Privacy Policy

Supports

Family Sharing

With Family Sharing set up, up to six family members can use this app.

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